A Common Culture throughout the Organization

A shared passionate commitment for Building Dependable Partnerships.

Passionate Commitment to Customer Service; Customer is Paramount

Always keep in mind our core values: Trust, Respect, Integrity and Commitment. Customer Service is not a department... its an attitude.

Speed and Responsiveness

We will exceed each individual customer's expectation. We can never be too busy to respond to our customers in a timely manner.

Employee Empowerment

Every employee has the authority to make decisions in their job, which will provide superior customer service and improve the performance of the company.

Team Form of Structure and Organization

The mission of every employee of Robert Madden Industries is to work together to accomplish the company's goals and objectives.

Praise for Good Personal Results/Performance

The key to uncommon success is found in common places like courtesy and recognition of achievement. Treat everyone you meet the way you would most like to be treated.

Openness to and Acceptance of Change

The innovative spirit of Robert Madden Industries is to constantly learn and improve ourselves for the enrichment of our company.

Opportunities for Personal and Professional Growth

Robert Madden Industries encourages and promotes growth through continuing education. Employee attitude and aptitude are the keys that open doors of opportunity with RMI.

Profitability

Robert Madden Industries must earn a fair profit in order to sustain its business partnership with employees, customers, and suppliers

An Open Door to Executive Management

Managers at Robert Madden Industries are always willing to discuss any concerns of employees at any time.